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Four Apps, One Record: The Product Design

The design principles, the four apps, what crosses between them, and an interactive prototype. The prototype is a design study, not the final app.

Key Points
  • Four apps and a public booking page on one record: Doctor, Desk, Patient and Pharmacy.
  • Each app sees only what its user needs; clinical notes never reach the desk or the pharmacy.
  • The interactive prototype is a design study, not the final app. All names and numbers in it are fictional.

Open the Prototype

Prototype, Not the Final DesignPhone and TabletFictional Data

Every screen of the four apps, clickable, at 393, 412, 430 and 834 dp widths (iPhone, Android and tablet sizes). Pick an app and a screen from the panel on the left. It works best on a laptop or tablet.

Open the interactive prototype →

It loads its interface library from a public CDN, so it needs an internet connection.

Design Principles

  • 1

    The doctor's attention is the scarcest resource. Every screen is judged by how few seconds and taps it costs in a two-minute visit.

  • 2

    Show what needs the doctor, hide what does not. Verified lines are quiet; only decisions stand out.

  • 3

    One way to do each thing. One edit button per section; no duplicated controls or hidden second paths.

  • 4

    The doctor's words are always visible. Every prescription line shows what was said beside what the app understood.

  • 5

    Nothing is chosen for the doctor. Uncertain names, strengths and durations appear as one-tap choices; none is pre-selected.

  • 6

    Familiar and readable. Material-style components any Android user knows; tested at 200% text size and on tablets; Indian languages first.

The Four Apps

AppWho uses itMain screens
DoctorDoctorsOPD queue, patient context, live consultation, review and sign, signed record, patient copy, practice view
DeskReceptionist or nurseQueue and tokens, registration and ABHA link, consent, vitals, payment
Patient and familyPatients and relativesVisits explained simply, medicines and reminders, results, who opened my record, emergency card, family
PharmacyPharmacy counterSigned prescriptions, dispense against stock, substitution requests, stock and purchases
Booking pageAnyoneA public page per doctor to book a token

What Crosses Between Apps, and What Never Does

The design starts from a privacy rule: each app sees only what its user needs.

From → toWhat crosses
Desk → DoctorToken, arrival time, vitals, consent. Never a note.
Doctor → DeskQueue position and session state only
Doctor → PharmacyThe signed prescription: drug, dose, duration, prescriber
Pharmacy → DoctorA substitution request for a non-scheduled drug; stock counts
Doctor ↔ PatientThe consented record, signed notes and the patient's copy
Booking → DeskThe booked token, which joins the same queue
  • ✕

    Clinical notes never reach the desk or the pharmacy.

  • ✕

    The pharmacy sees the prescription, never the consultation.

  • ✕

    A clinic administrator manages the clinic and never reads a record.

Where the prototype and the current build differ, the build wins. For example, the prototype imagines the note never leaving the doctor's phone; the current build drafts the note with an India-hosted cloud model and verifies it on the phone, as described on the architecture page.

The Review Screen, in Detail

Review before signing2 lines need you
Tab. Dolo 650
PARACETAMOL 650 mg
1-0-1 · after food · 3 days · Total 6 tablets
ఉదయం 1, రాత్రి 1 · భోజనం తర్వాత · 3 రోజులు
Said: "Dolo six-fifty morning evening food tharvatha"
Verified
Tab. Pan
PANTOPRAZOLE · strength not said
1-0-0 · before food · 5 days
Said: "Pan, one before breakfast, five days"
Pan 20Pan 40
Confirm Strength
Cap. Mox 500
AMOXYCILLIN 500 mg
Recorded allergy: penicillin. Amoxycillin is a penicillin.
Said: "Mox five hundred, three times a day"
Cannot Sign
Figure 1. Each line: brand as said, generic in capitals, dosing grid, food timing, duration, total quantity, an instruction in the patient's language, and the doctor's own words. Slide to sign stays disabled while anything blocks, and says how many lines remain.

Rules the Screens Follow

  • A food timing that came from the catalogue, not from speech, is shown in grey as a default the doctor can change.
  • A missing duration shows one-tap choices: 3 days, 5 days, 7 days, 1 month, continue.
  • An uncertain name shows up to three candidates with their composition; look-alike pairs always appear together.
  • A when-needed medicine without a condition shows: if fever, if pain, if needed.
  • Status colours mean the same thing in every app: green verified, amber confirm, red cannot sign.

The Prescription PDF

Designed to look like a real Indian prescription and to meet the legal checklist: the doctor's name, recognised qualifications and registration number; patient name, age, sex, date and weight for children, with allergies shown prominently; vitals, complaints and diagnosis; each medicine with brand, generic in capitals, dosing in words, food timing, duration and total quantity, plus a line in the patient's language; advice, follow-up date and signature. Four sample sheets are designed: adult, child, Ayurveda and homeopathy.